STRATEGY / IDENTITY / DIGITAL
The right shape for the right problem.
Different briefs need different shapes of engagement. These starting points explain the decisions, deliverables and responsibilities to agree before work begins.
THE USEFUL DETAILS
A closer look at the scope.
Focused discovery
Find the question worth answering.
A short, clearly scoped discovery engagement is useful when a team needs to organize the brief before committing to production. Start with the situation, the audience and the decisions that the next stage needs to support. The work can turn existing material into a useful direction without pretending that every uncertainty has disappeared.
Agree what the studio will review, who will contribute and how recommendations will be discussed. New research, recruitment or production work needs its own scope. The handover is a working brief and a recommended next step, not a promise of a finished identity, website or measurable commercial result. At the end, agree who owns the next decision and which unresolved questions need further work before a production schedule or budget is committed.
Deliverables
Working brief
Evidence and audience priorities
Recommended next-step outline
Responsibilities
Client supplies current material, a decision owner and timely feedback. Research access and recruitment are separately agreed.
Review boundaries
Agree review stages, decision makers, feedback responsibilities and any additional work before starting.
Exclusions
Production design, original research recruitment, legal review and implementation are not included by default.
Scope and fee agreed in the proposal
Schedule agreed after the brief
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Identity project
Build a system, not just a mark.
An identity project gives the team a structured way to move from a shared brief to a coherent visual system. The scope should explain the number and purpose of concept directions, how one is selected and which everyday applications will be used to test it. An open-ended promise of every possible format makes neither the proposal nor the handover clearer.
Define review rounds, decision responsibilities, source-file access and the agreed usage guide. Fonts, photographs and other licensed assets remain separate rights questions. The final system is a set of useful design decisions and files; the engagement does not guarantee market response, trademark availability or manufacturing outcomes. Use the agreed applications to review the system in context, and identify any additional output or technical specification that needs a separate production phase.
Deliverables
Concept directions
Selected identity system
Agreed application examples
Concise usage/handover guide
Responsibilities
Client owns content approvals and an organized feedback process; asset permissions and actual production requirements must be available.
Review boundaries
Agree review stages, decision makers, feedback responsibilities and any additional work before starting.
Exclusions
Trademark clearance, third-party licenses, photography, printing and unlisted adaptations are separate.
Scope and fee agreed in the proposal
Schedule agreed after the brief
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Digital engagement
Give the idea a useful digital home.
A digital engagement begins by agreeing what visitors need to understand or do and what content can support that journey. The proposal should distinguish information structure, visual design, native implementation and any operational systems. A visible button or form does not make a secure account, payment processor or functioning receiving system part of the delivery.
State the intended platform, the page and component scope, who provides content and who controls domain and hosting access. Testing and handover should be planned around the agreed deliverable. Ongoing support, content migration, analytics and integrations belong in the proposal if they are required rather than being silently assumed. Before launch, agree who will verify the receiving systems, publish approved content and retain access to the accounts needed to operate the actual website.
Deliverables
Content outline
Responsive page/system designs
Prototype or agreed native implementation
Handover and launch-responsibility notes
Responsibilities
Client supplies accurate content, authorized assets and access to intended accounts; implementation and approval roles are named.
Review boundaries
Agree review stages, decision makers, feedback responsibilities and any additional work before starting.
Exclusions
Hosting/domain fees, backend logic, payment systems, integrations and ongoing maintenance are separate unless explicitly included.
Scope and fee agreed in the proposal
Schedule agreed after the brief
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